Barnardo’s Boloh Helpline – New Service update


Barnardo’s Boloh Helpline is pleased to announce the expansion of service to support the mental health and wellbeing of adult asylum seekers across the UK. This project is funded by the Home Office and is in addition to the current service that offers support to children, young people and their parents.

The Helpline will offer advice, signposting, emotional support and 8 free sessions of therapy by qualified Barnardo’s therapists. These sessions can take place remotely via telephone or online. Barnardo’s has a large pool of culturally informed therapists who speak a range of languages. Sessions can take place in your own language at a time that works for you.

How they can help?

  • Can provide free counselling
  • Helpline advisors are here to listen to you and provide emotional support
  • Specialist advice on a range of issues you might be experiencing
  • Support you in accessing support from other organisations
  • Can provide practical support to meet your needs e.g. food, devices and other items

Helpline Advisors can also offer practical support such as food vouchers and access to digital devices. They are continuing partnership with Vodafone to ensure that asylum seekers can access support by providing refurbished tablets and mobile phones.

They welcome referrals from professionals via referral form, as well as direct contact from asylum seekers by telephone, email or online chat.

You can make a referral to the Helpline here.

The Helpline is open Monday – Friday (10am-8pm) and Saturday (10-3pm) via phone, webchat and email.

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