Welfare Benefits Caseworker


Recruiting Organisation: Citizens Advice in West Sussex (North, South, East)

Working hours: 37 hrs per week
Salary: £22,000 – £27,000 FTE depending on experience
Contract: Permanent
Location: Based at one of the offices in West Sussex subject to availability
(Crawley/Horsham/Worthing/Shoreham), some travel to outreach locations


Citizens Advice in West Sussex (North, South, East) are expanding the Macmillan Benefits Advice team and looking for a caseworker to ensure people with cancer receive the right benefits through high quality advice and casework.

You will work with patients via phone and in person at the offices and outreach locations.

  • Maximising income through benefit applications,
  • appealing decisions and representing at tribunal;
  • you will need excellent communication and negotiation skills,
  • able to digest complex legal information and explain it clearly with attention to detail
  • able to follow casework processes.
  • You will need to be a problem solver who is able to work independently and in a team.

The ideal candidate will have good knowledge of social security law but training can be provided for the right candidate, trainee positions will be considered.

To apply please visit our website via link blow and complete an our application form and email to: Recruitment@westsussexcab.org.uk



Read More: Welfare Benefits Caseworker – JD&PS


Closing Date: 14 May 2023

Interview Date: 19 May 2023

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