Team Manager


Recruiting Organisation: YMCA DownsLink Group               

Working hours: Full-time (37.5 hours per week)
Salary: £29,555 per annum
Contract: Permanent
Location: Horsham or Crawley


YMCA DLG stands together with children and young people who are at risk; keeping them safe, supporting their emotional wellbeing, and enabling them to belong, contribute and thrive in their local community. They work to prevent youth homelessness across Sussex and Surrey and provide a home to 763 young people every night. They reach a further 10,000 young people and their families through other key services, such as counselling, support and advice, mediation, and youth work, so that all young people can belong, contribute and thrive.


The Role

They are looking for a permanent, full-time (37.5 hours per week) Team Manager – Horsham / Crawley to join the experienced and enthusiastic team. This role is wide-ranging, rewarding and includes several key responsibilities.

  • You will work alongside the Projects Manager to oversee the day to day operation of the service to ensure that the requirements of the service specification are met.
  • You will ensure that the accommodation and all shared spaces are Psychologically Informed, safe, welcoming and secure, and that staff are visible and accessible at all times.
  • You will also ensure that staff are recruited, inducted, supported and developed, and that performance is managed promptly and effectively to ensure high standards of service at all times.

In this role you will work in a team on a rota pattern and your working pattern will include some evenings and weekends.


Who You Are

They are looking for a Team Manager who has experience managing a staff responsible for providing support to vulnerable people.

  • You will be able to engage, inspire and empower people and have the ability to communicate well at all levels; including commissioners, senior management, partners and service users.
  • You will be able to prioritise and organise a busy, varied workload and respond to urgent work and routine deadlines.
  • You will also be able to remain calm and solution-focused when dealing with challenging behaviour, resolving conflict or helping others do the same.
  • The ideal candidate will have a social work degree or equivalent experience and training in safeguarding children and/or vulnerable adults.
  • You will be experienced in and passionate about working directly with Older Looked-After Young People (OLYP) aged 16-18 and be able to engage and relate well to this age group.
  • You will also have experience in and be passionate about working with unaccompanied asylum seekers (UASC) aged 16-25.
  • You will have a strong understanding of the needs of young people and the components of an effective support service as well as a thorough and up to date knowledge of safeguarding, risk assessment, risk management and managing incidents.
  • You will also have a good understanding of psychologically informed environments, trauma informed approaches and the principles of restorative practice.
  • You will have a good understanding of budget management and the commissioning, regulatory and funding regime of supported housing.


How to apply:


If you would like an informal discussion about this post, please email :


YMCA DownsLink Group welcomes applications from all sections of the community. They value diversity and promote inclusion, which they demonstrate through their activities, as well as in their policies and working practices. Reinforced by their culture and values, they seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).


Closing Date: 29 July 2022

Interview Date: 8 August 2022. However, please note this is a rolling advert; applications may be reviewed regularly and suitable applicants may be invited to attend interviews on a rolling basis. Please apply early to avoid disappointment.

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