Support Project Assistant


Recruiting Organisation: YMCA DownsLink Group             

Working hours: Full-time, 37.5 hours per week
Salary: £21,100 per annum
Contract: Permanent
Location: Hove, East Sussex, United Kingdom



YMCA DLG stands together with children and young people who are at risk; keeping them safe, supporting their emotional wellbeing, and enabling them to belong, contribute and thrive in their local community. They work to prevent youth homelessness across Sussex and Surrey and provide a home to 763 young people every night. They reach a further 10,000 young people and their families through their other key services, such as counselling, support and advice, mediation, and youth work, so that all young people can belong, contribute and thrive.

St Patrick’s:

St Patrick’s provides a 24-hour accommodation-based assessment and support service, operating 365 days a year. It supports 29 residents, providing opportunities for innovation in 1:1 support and group work activities.


The Role:

They are looking for a permanent, full-time (37.5 hours) Support Project Assistant to be responsible for administration tasks as well as providing support and companionship to adults with complex needs.

The robust St Patrick’s team is made up of support staff, night staff, maintenance staff and management working closely together with the aim to support clients into longer term and more independent accommodation. The experienced and committed team adopt a trauma informed and psychologically informed approach to supporting residents who have been, or are at risk of homelessness, to signpost them to substance and alcohol services as well as provide opportunity for meaningful occupation.

  • In this role, you will be maximising the safety and wellbeing of residents and visitors including health and safety protocols, signing in and out of visitors and guests, fire safety, building and room checks.
  • You will use creative ways to engage residents and empower them to identify and achieve their goals, as well as to increase their resilience and sense of safety at home and in the community.
  • You will be promoting a culture of responsibility to prepare residents for future independence, including confidence building, accessing substance misuse services, linking with GP’s and learning opportunities, paying service charges, managing relationships and adhering to licence agreements and rules.
  • In addition, you will record all incidents, accidents and safeguarding issues that require further investigation and sharing appropriately with staff, managers and safeguarding team.


The role is placed on a rota pattern, working 5 days in 7 days, including late evenings and weekends. You will receive extensive training prior to starting on a rota.



Who You Are

They are looking for a friendly, welcoming and professional person that can work alongside the team to develop safe, boundaried and consistent relationships with the residents living in the services.

  • The ideal candidate would be someone who is passionate about working directly with adults with complex needs and able to engage and relate well with people.
  • You will have an understanding of the key risks, challenges and opportunities for adults with complex needs and the commitment and dedication to using a range of methods and approaches to enable them to develop and thrive.
  • In addition, you will be an excellent planner and organiser, with the ability to manage multiple tasks at the same time and keep appropriate records.


Great candidates may not fit everything that have been described above, or who have important skills that have not been mentioned. If that is you, please do not hesitate to apply and tell them about yourself.

If you would like an informal discussion about this post, please contact


How to apply:


To download a job pack, please click here.You can apply via website link, from the right panel of the job post on the website.


YMCA DownsLink Group welcomes applications from all sections of the community. They value diversity and promote inclusion, which they demonstrate through their activities, as well as in their policies and working practices. Reinforced by their culture and values, they seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

For questions regarding this role or to request another application format: please email at


Closing Date: 24 July 2022

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