Operations Manager


Recruiting Organisation: Citizens Advice in West Sussex (North, South, East)

Working hours: 37 hours per week
Salary: £32,000 to £35,000 dependant on experience
Contract: Permanent
Location: Flexible across office locations in West Sussex, hybrid will be considered. Travel required.


Citizens Advice in West Sussex (North, South, East) are looking for a dynamic and hands on role making sure they have the right resources in the right place at the right time and everything is working well.

You will be responsible for the successful delivery of Generalist Advice Service and core delivery functions including the IT and telephony system, volunteering programme, Quality and Training.

Working in a busy local charity, across multiple sites each day will be different and will involve managing multiple internal and external relationships, whilst managing a small team of people leading on different areas of service and operational delivery.

They value our staff as individuals, bringing people from a range of backgrounds, skills and experience into the team. They embrace diversity and inclusion, they are open and learn, brave and innovative. They really care about what they do and the people who make us what they are.

In return you will receive development opportunities, make a real difference to the local community, support the growth of a local charity. They currently offer –

  • 5 days paid annual leave (+ bank holidays) pro rata
  • Long service annual leave
  • Company pension scheme
  • Employee Assistance Programme
  • Flexible employer sensitive to the needs of today’s workforce
  • Commitment to continued professional development

A DBS check will be required for this role.

Please click here for job application pack & to Apply for the role Please fill up the Application form &Equality Monitoring form and send them back to recruitment@westsussexcab.org.uk



Closing Date : 18 July 2022

Interview Date:  TBC

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