Information and Advice Advisor


Recruiting Organisation: Age UK West Sussex, Brighton & Hove

Working hours: 20 hours per week
Salary: £11,621 pa (£21,500 FTE)
Location: Hybrid working – Location can be either Brighton, Horsham or Littlehampton, with some homeworking


Age UK is the UK’s leading charity enabling older people over 50 to Love Later Life. Age UK West Sussex, Brighton & Hove (AUKWSBH), is an independent local charity working in the community to help older people, their families and their carers. They provide an array of services and activities that meet the needs and interests of the communities they support, providing opportunities for people to get out, have fun, socialise and build friendships. Their vision is to inspire and enable people in West Sussex, Brighton & Hove to Love Later Life. It really is a great place to work if you really want to make a difference in people’s lives.


The Role

They have an exciting opportunity available to join their fantastic Information and Advice team. They are looking for someone to provide information and advice to older people, their families and carers, by answering enquiries from the public and other professionals. Advice is provided covering a broad range of subject matters including welfare benefits, housing, employment, consumer, care, community support, funding care, education and leisure activities.


  • They are looking for someone who has excellent communication skills and is passionate about making a positive difference in older people’s lives.
  • If you are patient and can work in a person-centred way, putting older people at the heart of everything you do and would like to work within a supportive and compassionate team, then this role could be for you.
  • The role is to cover 3 days a week, hybrid working is offered with a mixture of office and homeworking.
  • You will need to cover Monday and Thursday and the third day can be discussed at interview.
  • You will also be required to cover an Outreach session once a month in both Mid Sussex and Brighton.
  • A driving licence is required for the role as it may involve some travel.
  • Should you be successful, you will be subject to a variety of checks, including DBS and references.


For Benefits, Person specification, application form & other details click here.

Job DescriptionIA Adviser


Closing Date: 21 November 2022

Interview Date: W/C 28th November 2022.


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