Generalist Advisor/ Trainee Advisor


Recruiting Organisation: Citizens Advice in West Sussex (North, South, East)

Working hours: 37 hours per week
Salary: £23,000 – £25,000 (Trainee £20,000 to £23,000) pro rata dependant on experience
Contract: 12 months Fixed Term
Location: Shoreham-by-Sea/ Haywards Heath/ Crawley – some flexibility for other locations and hybrid work


Citizens Advice in West Sussex (North, South, East) are looking for enthusiastic, motivated people who are passionate about helping people with advice, support and information covering a very broad range of enquiry areas including income maximisation, energy costs, housing, welfare benefits, debt and much more. You will need to be happy to work face to face, on the telephone, email and webchat within the generalist service.

Whilst advice related experience is desirable, they are open to offering trainee positions for the right candidates so don’t worry if you are new to the advice world, they have first class training and support available.

So if you want to join a thriving charity and make a difference, use your excellent people and research skills then come and join them. Email your completed application form to


  • Long service annual leave
  • Company pension scheme
  • Employee Assistance Programme
  • Flexible employer sensitive to the needs of today’s workforce
  • Commitment to continued professional development
  • 25 Days (pro-rata for part time employees) annual leave


Download the application pack here –



Closing Date: 17 Nov 2022

Interview Date: 25 Nov 2022

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