Duty Advice Supervisor

Recruiting Organisation: Citizens Advice in West Sussex (North, South, East)

Working hours: 37 hours per week
Salary: 26k depending on experience – trainee position will be considered
Contract: Permament
Location: Multiple across West Sussex

Due to an expansion of services, Citizens Advice in West Sussex are recruiting a Duty Advice Supervisor to ensure high quality advice to the public via their amazing team of advice volunteers. You will work in a team of supervisors, guiding and coaching volunteer advisors in advice and low level casework, ensuring accurate and high quality advice is given and managing services at their local offices so they meet contract targets and excellent customer experience. The ideal candidate will have experience of working with the public, knowledge of social welfare law such as housing, benefits, debt or employment matters. You will need excellent IT and communication skills with a strong attention to detail.

Full training will be provided and a trainee role can be considered for the right candidate who can demonstrate the skills and values they are looking for.

Please apply via link below
https://www.advicewestsussex.org.uk/duty-superviser/

Application forms to be submitted or any queries to recruitment@westsussexcab.org.uk

Closing Date:  24 October 2022

Interview Date: TBC