Housing Services Manager


Recruiting Organisation: Turning Tides

Working hours: Full time per week
Salary: £31,500 per annum
Contract: Permanent
Location: Roffey Place, Horsham



Providing high support accommodation, with options for tailored, specialist provision; onsite activity and multiagency support, this new service will be a genuine place of opportunity. You will be part of a new team, tasked with developing, shaping and evaluating the service to meet the unique needs and aspirations of clients, including those who are actively using substances, have a dual diagnosis or mental health conditions or have experienced multiple exclusions from services.

We work closely with the local authority with the aim of ending the need to sleep rough or use insecure or temporary accommodation. We offer a personalised approach to work with people to manage risk and reduce associated harm from substance use and multiple exclusion. This accommodation will provide a vital opportunity to each individual, to provide a path away from homelessness.


This role will support the Housing Services Manager to develop and lead an exciting new accommodation service providing an unprecedented opportunity to end homelessness locally. You will ensure a personalised approach, working to manage risk and reduce associated harm from substance use and multiple exclusion, evaluating and adapting the service along the way in order to meet the unique needs and aspirations of clients.

You will contribute to the strategic development of this service and the organisation at a time of growth and expansion.


In addition to proven experience of effectively managing a team or service and delivering support to people with a range of needs, you will have:

-Good knowledge of welfare benefits, financial inclusion, housing and homelessness
-Good knowledge of mental health, addiction issues, harm minimisation, complex trauma and other issues affecting homeless people
-The ability to enable staff to motivate and inspire clients to make positive life changes
-The ability to work in an intuitive, psychologically informed way, taking a creative, flexible and collaborative approach
-Good knowledge of best practise of effective housing management in a supported accommodation environment



– Flexible Working Considered: We recognise the importance of work-life balance and are committed to considering flexible working arrangements that suit your needs.
– Health Cash Plan: Gain access to a comprehensive health cash plan for contracted employees, ensuring you have the support you need for your healthcare expenses.
– Community Impact: Play a pivotal role in a community-led organisation with a profound mission, contributing to positive change and making a meaningful impact.
– Stakeholder Pension Scheme: Participate in our stakeholder pension scheme, securing your financial future with a valuable retirement savings plan.
– Healthcare and Life Assurance: Enjoy the security of a healthcare cash plan and life assurance, providing you and your loved ones with peace of mind.
– 24/7 Wellbeing Support: Access round-the-clock support for your wellbeing, offering valuable advice and money-saving resources to enhance your overall health and happiness.
– Local Discounts: Benefit from local discounts, including exclusive offers on gym memberships, promoting your physical and mental well-being.
– Generous Annual Leave: Enjoy up to 25 days of annual leave, with the potential for increases based on your service with us, providing you with the time to recharge and pursue personal interests.


To apply, please ensure you complete an online application form, including your responses to the questions and upload a copy of your CV. They also require you to complete an Equal Opportunities Questionnaire.

Turning Tides requires all staff and volunteers to be committed to safeguarding and promoting the welfare of vulnerable adults. Successful applicants (dependent on role) are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Should you require any assistance with the application process, please email  at: recruitment@turning-tides.org.uk.

Please be aware of Privacy Policy, which is available to view by visiting: https://www.turning-tides.org.uk/about-us/privacy-policy/



Read More: Deputy-Housing-Services-Manager


Closing Date: CLOSED

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