Rent Officer (Job share or Part time)


Recruiting Organisation: YMCA DownsLink Group

Working hours: 37 hours per week
Salary:  £24,020 per annum
Location: Hove, East Sussex (Hybrid working – on site and from home)

Contract: Permanent


If you have an interest in rent management, the skills to use the rent management system, and want to support young people to sustain their accommodation whilst meeting collection targets? Then this is the role for you.

Due to increased property portfolio, YMCA DownsLink Group have an exciting opportunity for a Rent Officer to join our team and support staff in the housing projects to maximise rental income, and effectively implement the rent arrears procedure.

Key Responsibilities:

  • You will have a caseload and will meet regularly with Senior Project Staff to monitor their residents rent accounts, and take action as required.
  • Support a credit culture across all housing projects by encouraging staff to remind young people to pay their rent upfront and keep up to date with all payments due in order to achieve rent collection and arrears targets.
  • Effectively implement the rent arrears procedure; making sure all rent warnings and eviction notices are served in a timely manner and in accordance with legal procedures

Key Requirements:

  • Experience working with computerised rent/payment databases and IT packages.
  • Understanding of the key risks, challenges and opportunities for young people which may impact on their ability to pay rent.
  • Experience with rent management setting (desirable).
  • The role is a combination of homeworking and working from the office at Reed House in Hove, but you will also be expected to travel to other locations.

They are happy to consider a job share or part time hours for this role.

The position comes with excellent benefits, including

  • 27 days annual leave per annum (plus bank holidays),
  • company sick pay scheme,
  • life assurance policy of 2x your annual salary,
  • health and wellbeing cash plan,
  • cycle to work scheme.

Please download a job pack for more information about other benefits offered.

Application pack: Rent Officer – Application Pack

YMCA DownsLink Group welcomes applications from all sections of the community. They value diversity and promote inclusion, which is demonstrated through their activities, as well as in the policies and working practices. Reinforced by culture and values, they seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).


Please find further information about the role & Apply here:



Closing Date: 15 November 2021

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