Age UK West Sussex | Information and Advice Telephone/Outreach Advisor

We deliver an information and advice service to people aged 50 and over, as well as their families and carers, on a wide range of issues. We operate an Advice Quality Standard (AQS) telephone advice line, face to face advice at outreach locations throughout West Sussex and home visits for less mobile clients.

We are looking for an enthusiastic individual to join our team with proven communication and people skills, knowledge and experience of delivering advice. You will be required to provide county wide information and advice for older people by answering enquiries from the public over the telephone, in person and via email or other written means. As part of this role you will be required to travel covering outreach in Bognor Regis and Chichester.

The Information and Advice service provides advice on a broad range of topics including, money advice, benefits, housing, consumer, care, community support, funding care and leisure activities.

This post requires a full driving licence and use of a car.

Age UK offers annual leave entitlement of 28 days per annum, plus bank holidays (pro rata for part time)

If you want to have an informal chat about this vacancy please call Fiona May on 01903 731800.

You can download the Job Description for the role Information and Advice Telephone/Outreach Advisor.

To apply please visit our website and download the application form here.
OR email
Tel: 01903 731800

Deadline for applications: Wednesday 29th January 2020 at 5pm.
Interview Date: 7th February 2020 for shortlisted applicants
Salary: Salary £11,880.96

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