Dialogue Project Administrator

 

Recruiting Organisation: YMCA DownsLink Group

Working hours: The hours are 10am – 6pm. There is some flexibility with choosing which days you will work but you must be able to work on Wednesdays and Fridays. This position is home-based and due to the nature of the contact with service users you must have a private space available in your home to work in online.
Salary: £19,880 per annum pro rata
Location: Horsham Y Centre

 

The Administrator will support all aspects of the administration of service delivery and will be flexible in providing support to adapt to the requirements of the service. The post holder will be required to be proactive in providing a range of practical and administrative support services to ensure that the Dialogue Service is able to operate effectively. A key aspect of the role is to ensure the smooth day to day running of administrative requirements for this service area.

Top Criteria:

  • Ability to work from home in a private space
  • Flexible interpersonal attitude
  • Ability to prioritise tasks and work quickly

Top Responsibilities:

In this role you will work in a team and act as one of the main contacts for information and general enquiries. You will support the Dialogue service, Children/Young people and caregivers with booking appointments and send important correspondence to service users. You will be proficient at using computers, data entry/collection and competently receive and effectively deal with telephone calls from service users, parents and carers and professionals regarding the service. You will have a keen eye for detail and be able to complete tasks to an excellent standard quickly.

Expected working pattern:

The hours are 10am – 6pm. There is some flexibility with choosing which days you will work but you must be able to work on Wednesdays and Fridays. This position is home-based and due to the nature of the contact with service users you must have a private space available in your home to work in online.

The position comes with excellent benefits, including

  • 27 days annual leave per annum (plus bank holidays),
  • company sick pay scheme,
  • life assurance policy of 2x your annual salary,
  • health and wellbeing cash plan,
  • cycle to work scheme.

 

Please download a job pack for more information about other benefits offered.

YMCA DownsLink Group welcomes applications from all sections of the community. They value diversity and promote inclusion, which is demonstrated through activities, as well as in policies and working practices. Reinforced by culture and values, they seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

 

Job Description: Job Description – Dialogue Project Administrator

 

Closing Date: 19 November 2021

Interview Date: 1 December 2021

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