Complex Needs and Housing Keyworker

Working hours: 14 hours per week within normal office hours 9am – 5pm. Occasional out of hours may be required.
Salary: £24,799 pro rata
Contract: Fixed Term until March 2025
Location: Tunbridge Wells and surrounding West Kent area.


Brighton Women’s Centre (BWC) is delighted to be recruiting a Complex Needs and Housing Officer to support them in work, providing holistic services to women and girls with multiple and complex needs across Kent. As a Complex Needs and Housing Keyworker, the role will be to provide in-reach and ‘Through the Gate’ support to women involved in the Criminal Justice System; either those on Probation in the Community or being released from Prison and working with you as part of their Post Sentence Supervision.

Post holder will manage a caseload of women all with complex needs, providing them with personalised, practical and emotional support that encompasses a range of accommodation, financial, health, social and relationship needs. In line with BWC values, you will take a trauma responsive, strengths based approach, providing holistic support in collaboration with each woman and advocating on the key issues around housing and homelessness that impact women affected by the Criminal Justice System. The overall aim of the role is to empower the women you work with to move forward with their lives and challenge the stigma associated with women affected by the Criminal Justice System.

The post-holder will be working as part of a team of Keyworkers in your region, working one-to-one with women across individual communities. You will be co-located with partner organisations in your region but will be expected to travel for any organisational meetings and training, as and when required.

This post is restricted to self-identifying women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

BWC is an equal opportunities employer. We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from women who have personal experience of the criminal justice system. This post is open to female* applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

All posts require an enhanced DBS disclosure

For more information or an informal chat about these posts please contact the Women’s Accommodation Support Service Manager, Ruth Britsch at or on Tel: 07809 339704.

To apply please visit the website and download and complete the application form available and return this by email to before the deadline.

Download all information at : Application pack & JD

Closing date:    9 am, Thursday 29 July
Interview date: TBC

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